Demo

Contact

We are here for you — with real people in Karlsruhe.

Whether it is a first inquiry, a quote or a question about using our products: here you will find the right contact person right away — no hold music, no ticket-system odyssey.

Book a demo

Straight to the right person

Six channels, one goal: getting your question to the person who can answer it.

Portrait of Martin Sczesny, Sales Manager at Open Experience

Demo, quotes, sales

Martin Sczesny
Sales Manager

martin.sczesny@openexperience.de+49 721 486995-23

Book an appointment directly
Portrait of Konstantin Krahtov, Managing Director and Founder of Open Experience

Strategic questions, partnerships, press

Dipl.-Ing. Konstantin Krahtov
Managing Director and Founder

krahtov@openexperience.de+49 721 486995-20

Portrait of Alexandra Klus, support and administration at Open Experience

Customer care and administration

Alexandra Klus
Support and administration

klus@openexperience.de+49 721 486995-20

Portrait of Alexander Hornstein, technical support at Open Experience

Usage questions and Construction Time

Alexander Hornstein
Technical support

alexander.hornstein@openexperience.de+49 721 486995-20

Technical support for existing customers

Support team
Usage questions, incidents, devices

support@openexperience.de+49 721 486995-20

Help and downloads

General inquiries

Front office
We forward your request internally

info@openexperience.de+49 721 486995-20

Or write to us directly

Tell us briefly what it's about — we reply promptly on working days and call you back if you wish.

For follow-up questions. At least 5 characters; digits, spaces and + ( ) - . / are allowed

We use your details solely to handle your enquiry. More in our privacy policy.

Directions and company details

Our office is located in downtown Karlsruhe, a few minutes' walk from the main station by tram or by bike.

  • AddressOpen Experience GmbH, Amalienstraße 1, 76133 Karlsruhe, Germany · P.O. Box 111014, 76060 Karlsruhe
  • Phone and faxPhone +49 721 486995-20 · Fax +49 721 486995-21
  • Company registerManaging Director Konstantin Krahtov · Commercial register Mannheim, HRB 706815 · VAT ID DE264743573
  • Getting hereTake the tram to Europaplatz, then a two-minute walk. Parking is available in the downtown underground garages.
  • Second locationConstruction Robotics Showroom in Pfinztal, east of Karlsruhe: OXI, DIGIBAU 360, Construction Webcam and weather station in operation. Visits by appointment.

To the Construction Robotics Showroom

Frequently asked questions

How quickly will I get a reply?

We respond to inquiries promptly on business days. For demo appointments, online booking is fastest — you pick the time slot yourself.

Are there fixed support hours?

Technical support is available on business days; incidents affecting active projects are handled with priority.

Where do I find guides and downloads?

On the support page: app links, product data sheets, flyers and the device guides for DIGIBAU 360.

I have a press inquiry — who do I contact?

The management: krahtov@openexperience.de. Logos and product material are available in the download section of the support page.

Rather see it than write about it?

45 minutes, your project, your questions — no sales pressure.

Book a demo